Privacy Policy - Trawego Travel And Tours LLC
Our privacy policy strictly protects our client confidentiality, and we know that you care about your personal data and how it is used. At Trawego Travel And Tours LLC, we ensure that you trust us to use your relevant information carefully, which we collect while you are booking with us. As such, we aim to provide safety and care to our customers' privacy when they visit our website for booking or engagement purposes. All our policies and commitment to safeguarding your personal data are defined in this prospectus.
1. Collection of Confidential Information
At our company, we may gather and ask for personal information from you when you register to ask us about our products and services or while you book our services. It may include your name, residential address, mobile phone number, e-mail ID, instant communication ID, and credit card information, as well as certain related information like your travel requirements and preferences. Please be informed that by lodging this information, you authorize our tour agency to use your information to process orders in an ethical and legal manner.
2. Use of Information
Confidential information acquired from this website will be used by Trawego Travel And Tours LLC to process reservations, verify credit card information, and manage other important details related to a client's journey or additional services they wish to avail. All shared data will also be utilized for research and audit purposes to enhance our website's efficiency.
3. Privacy of Your Information
All information shared by our valued customers during online booking, including full name, email ID, credit card information, and any other personal data, will be kept completely confidential. It is strictly prohibited to share or disclose this information to anyone except our verified business partners and third parties who have a direct relationship with processing your order. At Trawego Travel And Tours LLC, we only disclose your information to third parties after they clear our strict safety measures for privacy.
4. Legal Disclosure of Information
This applies when the company might disclose your confidential data if required to protect our business rights or comply with legal proceedings or official orders.
5. Non-Personal Information
Trawego Travel And Tours LLC may collect non-personal information from the website, such as the number of visitors, most frequently visited pages, and IP addresses through weblogs and third-party analytics. However, such information is only utilized to enhance and assess the efficiency of our website content and quality.
6. Opt-Out
We provide our customers and visitors with the option to opt out of receiving unwanted emails or marketing promotions. If you do not wish to receive such communications, simply write to our team and request that we stop sending you any future advertising information.
7. Contests and Surveys
Our company organizes contests, giveaways, and surveys to increase visitor engagement. Some contests may be conducted in partnership with third-party vendors. Before participating, you will be informed about any third-party involvement and how they may use your personal information. Participation in such contests is optional and at your sole discretion.
8. Secured Transactions
We highly prioritize the integrity of information and prevent unauthorized access to our customers' confidential data. All transactions are secured and processed through a safe network. Our advanced security system, including encryption, secure socket layers (SSL), and firewalls, ensures the protection of sensitive data like credit card details.
Payment Information
Trawego Travel And Tours LLC is committed to providing high-quality secure online transactions. We implement advanced digital security measures to prevent fraud and ensure secure transactions, regardless of your chosen payment method—whether online bank transfer, credit card, or debit card. Your convenience and security are our top priorities.
Cancellation Policy
Customer convenience is our top priority, and we take pride in offering a seamless experience. In the unlikely event that you need to cancel your tour or service due to unavoidable circumstances beyond your control, we will make the process as smooth as possible. Our dedicated customer care unit will guide you through our cancellation policy. Simply contact us through our provided details, and we will offer the best available solution for you.